Return & Refund Policy
Returns
If you're not satisfied with your order for any reason, we will issue a full refund within 60 days of delivery.
Returns are easy and hassle-free. To start a return, send us an email at hello@sundayshair.com with the following information:
- Your full name
- Your order number
That’s it! After confirming your return, we’ll give you instructions and a return address. Send us your return, and you’ll be issued a refund once received.
Please note that to qualify for the money back guarantee, returns must include all original contents (including the box it came in). If one or more original contents are missing, we can only provide a partial refund. We only provide return labels for damaged or defective items.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right (free of charge!). We will handle return costs for damaged, defective or incorrect items. For damaged or defective items, we can either send a replacement or issue a refund.
Refunds
We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method. You'll receive a refund confirmation email, and it will show up on your statement in 3-5 days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.
Frequently Asked Questions
Will it fit my existing shower setup?
Yes, it will! We use a standard connection that will fit most shower setups.
Is it difficult to install?
Not at all! Our showerhead is designed for easy installation and can be set up in just a few minutes without any special tools or plumbing skills.
I don't think my water is that bad. Do I really need this?
Even if your water looks clean, it can still contain invisible contaminants like chlorine, heavy metals, and bacteria that damage your hair and skin over time. Our showerhead gives you peace of mind by ensuring you're protected from these hidden dangers.
How often do I need to replace the filter?
The filter lasts for 6 months with regular use, but we would recommend changing it every 3 months for areas with heavily contaminated water. Replacement filters are affordable and easy to install.
Will it reduce water pressure?
Not at all! Our showerhead is engineered to maintain your water pressure while filtering out impurities. You’ll enjoy cleaner water without compromising on performance.
What kind of results can I expect, and how soon will I see them?
Most customers notice a difference in just 1-2 weeks! You’ll experience softer, shinier hair, smoother skin, and less irritation from chlorine and contaminants. We’re so confident you’ll love the results that we offer a 60-day money-back guarantee. Try it risk-free, and if you’re not completely satisfied, send it back for a full refund.